• 85230715022
  • AsiaPacServices@aetna.com
  • Who We Are

A leader in global health benefits

Our award-winning expatriate business provides health benefits to more than 650,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world. 

Experience and expertise that extends across the globe

We want to be the global leader in delivering world-class health solutions, making quality health care more accessible and empowering people to live healthier lives. Learn how we are doing this every day.

  • Why Choose Aetna International

Local health plans for global people

Choosing Aetna International means putting your faith in us to provide high-quality, accessible health insurance plans and member services that meet your individual needs. It's our highest priority, and we don't take that responsibility lightly.

For us, the difference is the human touch. The ability to talk to someone who cares and has the knowledge and the power to help. The security in knowing we can help you or your loved ones to ensure their well-being — 24 hours a day, seven days a week, 365 days a year.

When you're away from home, you can rely on us as your partner in good health thanks to our:

Extensive experience

With more than 160 years of experience in health care, we've specialized in international health benefits insurance for more than 55 years ― with a growing global footprint to reach wherever you travel. Our transformational efforts have been recognized with such prestigious awards as "Best International Private Health Insurance Provider" and "Health Insurer of the Year."

Global member support

Our professional Member Service representatives are trained to assist you, 24 hours a day year-round―often in a single call. They can help locate health care services wherever you are, arrange for reimbursement in more than 180 currencies and answer your questions about claims, benefit levels and coverage in eight languages ― with the ability to communicate in more than 170 languages through phone-based interpretation services.

Clinical expertise

You can depend on our clinical knowledge and experience for help with pre-trip planning ― especially important if you have a chronic health condition or are pregnant―as well as coordinating medical care, obtaining prescription medications and medical devices, and handling medical emergency or evacuation services.

High-tech tools

When you're an Aetna International member, you can do so much through your customized secure member website ― from accessing your account details and downloading important forms to finding health care providers and managing your claims. Our International Mobile Assistant application offers the most important features of your secure member website at your fingertips when you're on the go. Plus you can download our region-specific Provider Directory applicationsand use them offline to search for a local doctor or hospital even when you're outside of Wi-Fi range.

We're committed to our promise of quality health care ― wherever our members call home.* And you can count on us to deliver.

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